Refund Policy
Last updated: 10 November 2026
Our rule
Membership fees are not refundable once your membership has been switched on, including for any part of a plan you have not used.
When we do refund
- Technical error: you were charged but your membership was not switched on within 48 hours. We will switch it on, or refund you in full if you prefer.
- Double payment: you were charged twice for the same order. We refund the extra payment in full.
How to ask for a refund
Write to info@mangalyavivah.com within 7 days of the payment, with your order number (it starts with "MV-" and is shown on the payment result page and in Membership, under "Your payments") and your registered mobile number.
When you will get the money
Approved refunds are sent back to the same card, bank account or UPI ID you paid from, within 7 to 10 working days. The time it takes to appear in your account depends on your bank.
Membership closed for breaking the terms
If we close a membership because the Terms and Conditions were broken, no refund is given.
Questions
Grievance Officer: Ganesh, Mangalya Vivah Consultant, Pune, Maharashtra, India.
Email: info@mangalyavivah.com · Phone: +91 86002 74813
We confirm that we have received your complaint within 24 hours, and resolve it within 15 days.