Frequently asked questions
Last updated: 10 November 2026
Is registration free?
Yes. Registering is free, and members who verify their mobile, email and government ID get 90 days of premium membership free, automatically, once per person.
Who can register?
Brides aged 18 or more and grooms aged 21 or more who are legally free to marry. Parents, brothers, sisters or relatives can create a profile for someone else, with that person's consent. One person can have only one profile.
Why do I have to verify my ID?
So that every profile you see belongs to a real person of marriageable age. It is the best way to keep fake profiles out. You verify through DigiLocker, a Government of India service, with Aadhaar, PAN or a driving licence.
Do you keep my Aadhaar number or a copy of my ID?
No. DigiLocker confirms your name, date of birth and gender. We never store the full ID number or a copy of the document.
My name or date of birth on the site is not right. What do I do?
Your name, gender and date of birth come from your government ID, so they match the ID exactly. If the ID itself has a mistake, write to info@mangalyavivah.com and we will help.
How do interests work?
When you like a profile, send an interest. If they accept, you are connected: you can chat and see more of each other's profile. You can withdraw an interest you sent, and decline one you received, at any time.
When can I chat with someone?
As soon as one of you accepts the other's interest. Chat stays inside the site, and either of you can block or report the other at any time.
Who can see my mobile number?
Only ID-verified members with an active membership. Your number is never shown to visitors or unverified members.
Who can see my photos?
By default, all verified members. In Profile, under My photos, you can choose to show them only to members whose interest you have accepted.
How do I pay, and is it safe?
Choose a plan on the Membership page and pay by UPI, card or net banking through Zoho Payments. We never see or store your card or bank details. Plans do not renew automatically.
Can I get a refund?
Fees are not refunded once a plan has started. If you were charged but the plan did not start, or you were charged twice, write to us within 7 days and we will put it right. See the Refund Policy for details.
How do I hide or delete my profile?
Go to Profile, then Settings. "Hide profile" hides you from everyone until you show it again. "Delete profile" removes it straight away; your details are erased within 30 days.
Someone asked me for money. What should I do?
Do not send any money, and report the member: open their profile or chat and choose Report. Mangalya Vivah never asks for your password, OTP or money.
I forgot my password.
On the login page, choose "Forgot password?" and enter your email or mobile number. We will email you a link to set a new password.
Does Mangalya Vivah check the families for us?
We verify every member's mobile number, email and government ID. Details such as family, education, job and income are written by members themselves, so please check them with your family before deciding. The decision to marry is always yours and your family's.
How do I contact you?
Write to info@mangalyavivah.com or call +91 86002 74813 (Monday to Saturday, 10 am to 7 pm). We reply to every message within 24 hours.